Site policy
Privacy Policy
This Privacy Policy explains how p800refund.co.uk may collect and use limited technical data when you browse the site. The website administrator of p800refund.co.uk acts as the data controller for the purposes described here.
This site is an independent information website, not HMRC or GOV.UK. If you are looking for the service itself, use the official GOV.UK route guide or return to the main P800 refund guide.
1. Information we collect
We may collect limited technical data automatically when you use the site, including:
- Log data: IP address, browser type, device information, ISP, referring pages, timestamps and basic click data.
- Analytics data: aggregated site usage information through tools such as Google Analytics 4.
- Cookie data: information stored in cookies or similar technologies for site performance and audience measurement.
We do not ask readers to submit HMRC sign-in credentials, Government Gateway passwords or tax account passwords through this site.
2. How we use your data
We may use technical data to:
- keep the site running securely and reliably;
- understand how readers use our independent P800 guidance;
- measure traffic patterns and improve content quality;
3. Lawful basis
For routine analytics, site security and similar operational uses, we generally rely on legitimate interests under the UK GDPR, where that basis is appropriate. Those interests include understanding traffic, maintaining the site, preventing abuse and improving how readers find clear explanations of P800 and HMRC guidance.
Analytics on this site relies on your consent: the tools only load after you accept cookies in the consent banner, and you can change your choice at any time.
4. Cookies and web beacons
Cookies and similar tools may be used to:
- remember basic site preferences;
- analyse traffic and aggregated reader behaviour;
This site does not currently display advertising, and no advertising cookies are set. If advertising is ever introduced, this policy will be updated before that happens.
5. Analytics services
We use Google Analytics 4 to analyse usage in an aggregated way. The analytics script only loads after you accept cookies in the consent banner, and we do not use those analytics reports to identify individual readers personally.
6. Data retention
We aim to keep technical and analytics data only for as long as it is reasonably needed for reporting, security and site improvement. Where Google Analytics 4 is used, the default reporting retention setting is typically limited rather than indefinite.
7. Your rights
UK users may have rights under the UK GDPR, including the right to:
- request access to personal data we hold about them;
- request correction of inaccurate data;
- request deletion in some circumstances;
- object to certain processing;
- request restriction of processing in some situations;
- lodge a complaint with the Information Commissioner's Office (ICO).
8. Contact
If you have a privacy question about this site or want to report an issue in this policy, you can contact us at [email protected].
For more context about how this site works, you can also read our About page and Disclaimer.
Last updated: 27 September 2026 · Reviewed by James Wells